Shipping Policy of Scentopia Perfume Stories
At Scentopia Perfume Stories, we take pride in offering a seamless and delightful shopping experience. Below is our comprehensive shipping policy to ensure that your favorite fragrances reach you promptly and efficiently, no matter where you are in India.
Free Shipping on Orders Above ₹1499
We are pleased to offer complimentary shipping on all orders above ₹1499, ensuring you enjoy the luxury of Scentopia without any additional shipping costs.
Nominal Shipping Fee for Orders Below ₹1499
For orders below ₹1499, a shipping fee of ₹100 will be applied. This ensures that no matter the size of your order, your favorite fragrances are always within reach.
Nationwide Delivery
From Kashmir to Kanyakumari, we offer pan-India delivery, ensuring that no matter where you are, the essence of Scentopia Perfume Stories reaches you. Whether you are in bustling cities or serene countryside, we deliver luxury right to your doorstep.
Swift Processing & Shipping
- Order Processing: We ensure a quick dispatch process, so your orders are prepared for shipment without delay.
- Delivery Time: The order will be delivered in 5-10 business days from the date of shipment. Your satisfaction is our top priority, and we strive to deliver your fragrances as swiftly as possible.
- Dispatch Timeline: We aim to dispatch all confirmed orders within 24–48 business hours. Delays caused by unforeseen circumstances, holidays, or logistical issues are beyond our control.
Non-Delivery & Return to Origin Policy
In case a customer refuses to accept the delivery or is unavailable at the time of delivery, resulting in the parcel being returned to us, the order will not be cancelled under any circumstances. The customer will be required to bear the full reshipping charges, which will be calculated based on the weight of the package, to have the order dispatched again. No exceptions will be made.
Customer Support
Our commitment extends beyond delivering quality products. Should you have any questions or need assistance, our dedicated customer support team is here to help. Simply reach out to us at 8591016836 or scentopiaperfumestories@gmail.com, and we’ll be happy to assist.
